Yes. RestoreMED Bioclean provides 24/7 emergency response for trauma scenes, unattended deaths, and biohazard situations. We understand the urgency and sensitivity involved, and respond quickly and discreetly.

In many cases, yes. Most homeowner, landlord, or business insurance policies cover biohazard remediation after crime scenes, unattended deaths, or certain types of water/mold damage. We can assist you with claim documentation and liaise with your insurer directly.

Cleanup time depends on the severity and size of the scene. A small area might take just a few hours, while larger or more complex cases (like hoarding or extensive mold damage) may take several days. We always provide an upfront time estimate after assessment.

Yes. Our goal is to restore the affected space to a safe, habitable condition. We remove all biohazards, disinfect thoroughly, and use odour-neutralising and air-scrubbing equipment when necessary.

No. We often work with family members, estate managers, landlords or law enforcement. You do not need to be on-site, but we do arrange secure access before and after the job.

It is not recommended. 

Blood, bodily fluids, decomposition, and mold contain serious health risks like bacteria, viruses, and airborne pathogens. Attempting to clean these yourself - or hiring a regular cleaning service - can expose you and others to danger, and may leave behind hazardous residues.

At RestoreMED Bioclean, we are trained, equipped, and certified to handle these environments safely and legally, ensuring proper decontamination, waste disposal, and odor control in line with health and safety regulations.

Yes. Hoarding cleanup is about more than just removal - it requires empathy and privacy. We treat each client with respect and discretion while restoring their environment to a safe and sanitary condition.

Absolutely. 

Our team is certified in:

• Biohazard remediation
• Trauma and crime scene cleaning
• Mold remediation

We follow strict safety protocols to ensure thorough decontamination and odor control.